{"id":4426,"date":"2020-09-08T21:30:00","date_gmt":"2020-09-09T01:30:00","guid":{"rendered":"https:\/\/kurmi.wpengine.com\/resources\/comment-acoss-urssaf-a-automatise-ladministration-des-communications-unifiees-pour-gerer-efficacement-plus-de-15-000-utilisateurs\/"},"modified":"2025-09-02T05:20:33","modified_gmt":"2025-09-02T09:20:33","slug":"comment-acoss-urssaf-a-automatise-ladministration-des-communications-unifiees-pour-gerer-efficacement-plus-de-15-000-utilisateurs","status":"publish","type":"resources","link":"https:\/\/kurmi-software.com\/fr\/resources\/comment-acoss-urssaf-a-automatise-ladministration-des-communications-unifiees-pour-gerer-efficacement-plus-de-15-000-utilisateurs\/","title":{"rendered":"Comment Acoss Urssaf a automatis\u00e9 l’administration des communications unifi\u00e9es pour g\u00e9rer efficacement plus de 15 000 utilisateurs ?"},"content":{"rendered":"\n

A propos de l’ACOSS-URSSAF<\/h2>\n\n

L’ACOSS-URSSAF est un r\u00e9seau fran\u00e7ais de s\u00e9curit\u00e9 sociale et de protection qui collecte et distribue 500 milliards d’euros par an.<\/p>\n\n

Quels ont \u00e9t\u00e9 les d\u00e9fis pour l’ACOSS-URSSAF ?<\/h2>\n\n

Les d\u00e9fis de l’ACOSS-URSSAF \u00e9taient les suivants :1. Unifier son infrastructure t\u00e9l\u00e9phonique – initialement r\u00e9partie entre Alcatel-Lucent, Mitel et Cisco – en une seule technologie.2. G\u00e9rer 17 000 utilisateurs.3. D\u00e9ployer de nouvelles fonctions de communication. Et ce, tout en optimisant les co\u00fbts d’exploitation.<\/p>\n\n

L’un des points cl\u00e9s pour l’ACOSS-URSSAF \u00e9tait de d\u00e9l\u00e9guer en toute s\u00e9curit\u00e9 la gestion de la t\u00e9l\u00e9phonie \u00e0 des non-experts dans chaque r\u00e9gion tout en cloisonnant ses diff\u00e9rentes entit\u00e9s. Ces options ne sont pas disponibles de mani\u00e8re native dans la solution d’administration de Cisco.<\/p>\n\n

Apr\u00e8s avoir analys\u00e9 diff\u00e9rentes propositions, l’ACOSS-URSSAF a choisi l’int\u00e9grateur NXO<\/a> avec la technologie Cisco. Pour renforcer sa proposition de valeur, NXO a int\u00e9gr\u00e9 la solution logicielle Kurmi Unified Provisioning afin de simplifier l’administration des communications unifi\u00e9es de Cisco et de relever le d\u00e9fi de la r\u00e9duction des co\u00fbts de gestion de l’ACOSS-URSSAF. NXO et Kurmi Software ont positionn\u00e9 leur offre, qui r\u00e9pondait pleinement aux besoins du client.<\/p>\n\n

Comment s’est d\u00e9roul\u00e9e la mise en \u0153uvre ?<\/h2>\n\n

Le calendrier de d\u00e9ploiement \u00e9tait directement li\u00e9 au financement interne de l’ACOSS-URSSAF, ce qui a n\u00e9cessit\u00e9 une mise \u00e0 disposition progressive.<\/p>\n\n

Le d\u00e9ploiement s’est fait r\u00e9gion par r\u00e9gion, en commen\u00e7ant par la r\u00e9gion PACA. Les diff\u00e9rents sites ont \u00e9t\u00e9 \u00e9quip\u00e9s et form\u00e9s sur une p\u00e9riode de deux ans. Avant d’installer et de configurer le logiciel Kurmi, les \u00e9quipes de l’ACOSS-URSSAF se sont concentr\u00e9es sur le d\u00e9ploiement de la solution Cisco. Ensuite, Kurmi a form\u00e9 les \u00e9quipes \u00e0 toutes les fonctionnalit\u00e9s du logiciel avant le d\u00e9ploiement r\u00e9gional.<\/p>\n\n

Il n’a fallu que quatre mois pour passer de la collecte d’informations et de la d\u00e9finition du champ d’application \u00e0 la commande et \u00e0 la livraison des sous-stations, \u00e0 la formation de Kurmi et \u00e0 la mise en service. Ce processus a \u00e9t\u00e9 r\u00e9p\u00e9t\u00e9 pour chacune des diff\u00e9rentes r\u00e9gions.<\/p>\n","protected":false},"excerpt":{"rendered":"

A propos de l’ACOSS-URSSAF L’ACOSS-URSSAF est un r\u00e9seau fran\u00e7ais de s\u00e9curit\u00e9 sociale et de protection qui collecte et distribue 500 milliards d’euros par an. Quels ont \u00e9t\u00e9 les d\u00e9fis pour […]<\/p>\n","protected":false},"author":1,"featured_media":2991,"template":"","content_type_category":[23],"technology_category":[],"topic_category":[],"class_list":["post-4426","resources","type-resources","status-publish","has-post-thumbnail","content_type_category-case-studies","entry"],"acf":[],"yoast_head":"\nComment Acoss Urssaf a automatis\u00e9 l'administration des communications unifi\u00e9es - Kurmi Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kurmi-software.com\/fr\/resources\/comment-acoss-urssaf-a-automatise-ladministration-des-communications-unifiees-pour-gerer-efficacement-plus-de-15-000-utilisateurs\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment Acoss Urssaf a automatis\u00e9 l'administration des communications unifi\u00e9es - Kurmi Software\" \/>\n<meta property=\"og:description\" content=\"A propos de l’ACOSS-URSSAF L’ACOSS-URSSAF est un r\u00e9seau fran\u00e7ais de s\u00e9curit\u00e9 sociale et de protection qui collecte et distribue 500 milliards d’euros par an. 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