{"id":10037,"date":"2026-09-24T12:16:01","date_gmt":"2026-09-24T16:16:01","guid":{"rendered":"https:\/\/kurmi-software.com\/event\/kurmi-participera-au-salon-servicenow-nexus-for-service-operations-2026\/"},"modified":"2026-10-09T09:46:52","modified_gmt":"2026-10-09T13:46:52","slug":"kurmi-participera-au-salon-servicenow-nexus-for-service-operations-2026","status":"publish","type":"tribe_events","link":"https:\/\/kurmi-software.com\/fr\/event\/kurmi-participera-au-salon-servicenow-nexus-for-service-operations-2026\/","title":{"rendered":"Kurmi participera au salon \u00ab ServiceNow Nexus for Service Operations 2026 \u00bb"},"content":{"rendered":"<div  class=\"tribe-events-schedule tribe-clearfix\" >\n\t<p class=\"tribe-events-schedule__datetime\">\n\t\t<span class=\"tribe-events-schedule__date tribe-events-schedule__date--start\">\n\t\t\toctobre 20\t\t<\/span>\n\n\t\t\n\t\t\t\t\t\t\t\t\t<span class=\"tribe-events-schedule__separator tribe-events-schedule__separator--time\">\n\t\t\t\t\t &#8211; \t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t<span class=\"tribe-events-schedule__date tribe-events-schedule__date--end\">\n\t\t\t\t\toctobre 22\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t<\/p>\n<\/div>\n<div class=\"tribe-events-event-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"565\" src=\"https:\/\/kurmi-software.com\/wp-content\/uploads\/2026\/09\/26.10-Nexus-Meet-at-Event-Page.png\" class=\"attachment-full size-full wp-post-image\" alt=\"\" srcset=\"https:\/\/kurmi-software.com\/wp-content\/uploads\/2026\/09\/26.10-Nexus-Meet-at-Event-Page.png 1200w, https:\/\/kurmi-software.com\/wp-content\/uploads\/2026\/09\/26.10-Nexus-Meet-at-Event-Page-300x141.png 300w, https:\/\/kurmi-software.com\/wp-content\/uploads\/2026\/09\/26.10-Nexus-Meet-at-Event-Page-1024x482.png 1024w, https:\/\/kurmi-software.com\/wp-content\/uploads\/2026\/09\/26.10-Nexus-Meet-at-Event-Page-768x362.png 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/div>\n<p class=\"wp-block-paragraph\">Du 20 au 22 octobre | Si\u00e8ge social de ServiceNow &#8211; Santa Clara, Californie<\/p>\n\n<h1 class=\"wp-block-heading\">ServiceNow assure la coordination. Flow se charge de l&rsquo;ex\u00e9cution. <\/h1>\n\n<p class=\"wp-block-paragraph\">Chez ServiceNow Nexus Service Operations, nous vous montrons comment Kurmi Flow comble le foss\u00e9 entre une demande de communications unifi\u00e9es (UC) enregistr\u00e9e dans ServiceNow et le travail concret n\u00e9cessaire \u00e0 sa satisfaction. La configuration de nouveaux utilisateurs, les activations vocales, les changements de r\u00f4le et les mises \u00e0 jour de num\u00e9ros de t\u00e9l\u00e9phone sont d\u00e9clench\u00e9s \u00e0 partir d\u2019une demande du catalogue de services ou d\u2019un agent IA de ServiceNow, et sont effectu\u00e9s sans que personne n\u2019ait \u00e0 quitter la plateforme ServiceNow, que vous vous connectiez via l\u2019application d\u2019int\u00e9gration Kurmi Flow ou que vous cr\u00e9iez une connexion personnalis\u00e9e \u00e0 l\u2019aide de l\u2019API de Flow ou du serveur MCP. <\/p>\n\n<p class=\"wp-block-paragraph\">Vous n&rsquo;\u00eates pas encore inscrit \u00e0 Nexus ? Bonne nouvelle : c&rsquo;est gratuit pour les clients de ServiceNow.   <a href=\"https:\/\/rsvp.servicenow.com\/nexusserviceops26\" target=\"_blank\" rel=\"noreferrer noopener\">Pour en savoir plus, cliquez ici.<\/a><\/p>\n\n<h3 class=\"wp-block-heading\">Ce que nous vous pr\u00e9sentons chez Nexus<\/h3>\n\n<ul class=\"wp-block-list\">\n<li>&#8211; <strong>Traitement automatis\u00e9, d\u00e9clench\u00e9 par ServiceNow :<\/strong> les demandes passent du poste du catalogue de services \u00e0 l&rsquo;action termin\u00e9e sans intervention manuelle.<\/li>\n\n\n\n<li>&#8211; <strong>Traitement plus rapide, moins de remont\u00e9es :<\/strong> chaque demande est enregistr\u00e9e dans un seul syst\u00e8me de r\u00e9f\u00e9rence, ce qui permet d&rsquo;en r\u00e9soudre davantage au niveau 1 au lieu de les faire remonter dans la file d&rsquo;attente.<\/li>\n\n\n\n<li>&#8211; <strong>Une automatisation contr\u00f4l\u00e9e, et non des scripts :<\/strong> acc\u00e8s bas\u00e9 sur les r\u00f4les, autorisations limit\u00e9es et temporaires, ainsi qu&rsquo;une piste d&rsquo;audit compl\u00e8te remontant jusqu&rsquo;au ticket d&rsquo;origine dans ServiceNow, avec une annulation en un clic dans Flow.<\/li>\n\n\n\n<li>&#8211; <strong>Une seule connexion, plus de 25 plateformes g\u00e9r\u00e9es : une seule <\/strong>int\u00e9gration avec Flow permet de prendre en charge Microsoft Teams, Webex, Cisco UCM, Zoom, Genesys et plus de 20 autres plateformes de communications unifi\u00e9es, ce qui \u00e9vite d&rsquo;avoir \u00e0 connecter ServiceNow \u00e0 chacune d&rsquo;entre elles s\u00e9par\u00e9ment.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h3 class=\"wp-block-heading\">Rencontrons-nous \u00e0 Santa Clara<\/h3>\n\n<p class=\"wp-block-paragraph\">Chaque entreprise traite les demandes de communications unifi\u00e9es (UC) \u00e0 sa mani\u00e8re. Venez nous rendre visite sur le stand Kurmi ou prenez rendez-vous pour un entretien individuel afin que nous puissions discuter ensemble de vos processus sp\u00e9cifiques et voir comment Flow peut s&rsquo;y adapter.   <\/p>\n\t<div  class=\"tribe-block tribe-block__events-link\" >\n\t\t<div class=\"tribe-events tribe-common\">\n\t\t\t<div class=\"tribe-events-c-subscribe-dropdown__container\">\n\t\t\t\t<div class=\"tribe-events-c-subscribe-dropdown\">\n\t\t\t\t\t<div class=\"tribe-common-c-btn-border tribe-events-c-subscribe-dropdown__button\">\n\t\t\t\t\t\t<svg\n\t class=\"tribe-common-c-svgicon tribe-common-c-svgicon--cal-export tribe-events-c-subscribe-dropdown__export-icon\" \taria-hidden=\"true\"\n\tviewBox=\"0 0 23 17\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n>\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M.128.896V16.13c0 .211.145.383.323.383h15.354c.179 0 .323-.172.323-.383V.896c0-.212-.144-.383-.323-.383H.451C.273.513.128.684.128.896Zm16 6.742h-.901V4.679H1.009v10.729h14.218v-3.336h.901V7.638ZM1.01 1.614h14.218v2.058H1.009V1.614Z\" \/>\n\t<path d=\"M20.5 9.846H8.312M18.524 6.953l2.89 2.909-2.855 2.855\" stroke-width=\"1.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/>\n<\/svg>\n\t\t\t\t\t\t<button\n\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__button-text\"\n\t\t\t\t\t\t\taria-expanded=\"false\"\n\t\t\t\t\t\t\taria-controls=\"tribe-events-subscribe-dropdown-content\"\n\t\t\t\t\t\t\taria-label=\"View links to add events to your calendar\"\n\t\t\t\t\t\t>\n\t\t\t\t\t\t\tAjouter au calendrier\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<svg\n\t class=\"tribe-common-c-svgicon tribe-common-c-svgicon--caret-down tribe-events-c-subscribe-dropdown__button-icon\" \taria-hidden=\"true\"\n\tviewBox=\"0 0 10 7\"\n\txmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n>\n\t<path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1.008.609L5 4.6 8.992.61l.958.958L5 6.517.05 1.566l.958-.958z\" class=\"tribe-common-c-svgicon__svg-fill\"\/>\n<\/svg>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"tribe-events-subscribe-dropdown-content\" class=\"tribe-events-c-subscribe-dropdown__content\">\n\t\t\t\t\t\t<ul class=\"tribe-events-c-subscribe-dropdown__list\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"tribe-events-c-subscribe-dropdown__list-item tribe-events-c-subscribe-dropdown__list-item--gcal\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\t\thref=\"https:\/\/www.google.com\/calendar\/event?action=TEMPLATE&#038;dates=20261020T000000\/20261022T235959&#038;text=Kurmi%20participera%20au%20salon%20%C2%AB%20ServiceNow%20Nexus%20for%20Service%20Operations%202026%20%C2%BB&#038;details=%3Cp%3EDu+20+au+22+octobre+%7C+Si%C3%A8ge+social+de+ServiceNow+-+Santa+Clara%2C+Californie%3C%2Fp%3E+%3Ch1+class%3D%22wp-block-heading%22%3EServiceNow+assure+la+coordination.+Flow+se+charge+de+l%27ex%C3%A9cution.+%3C%2Fh1%3E%3Cp%3EChez+ServiceNow+Nexus+Service+Operations%2C+nous+vous+montrons+comment+Kurmi+Flow+comble+le+foss%C3%A9+entre+une+demande+de+communications+unifi%C3%A9es+%28UC%29+enregistr%C3%A9e+dans+ServiceNow+et+le+travail+concret+n%C3%A9cessaire+%C3%A0+sa+satisfaction.+La+configuration+de+nouveaux+utilisateurs%2C+les+activations+vocales%2C+les+changements+de+r%C3%B4le+et+les+mises+%C3%A0+jour+de+num%C3%A9ros+de+t%C3%A9l%C3%A9phone+sont+d%C3%A9clench%C3%A9s+%C3%A0+partir+d%E2%80%99une+demande+du+catalogue+de+services+ou+d%E2%80%99un+agent+IA+de+ServiceNow%2C+et+sont+effectu%C3%A9s+sans+que+personne+n%E2%80%99ait+%C3%A0+quitter+la+plateforme+ServiceNow%2C+que+vous+vous+connectiez+via+l%E2%80%99application+d%E2%80%99int%C3%A9gration+Kurmi+Flow+ou+que+vous+cr%C3%A9iez+une+connexion+personnalis%C3%A9e+%C3%A0+l%E2%80%99aide+de+l%E2%80%99API+de+Flow+ou+du+serveur+MCP.+%3C%2Fp%3E+%3Cp%3EVous+n%27%C3%AAtes+pas+encore+inscrit+%C3%A0+Nexus+%3F+Bonne+nouvelle+%3A+c%27est%3C%2Fp%3E%28Voir+toute+la+description+de+%C3%A9v%C3%A8nement+ici%C2%A0%3A+https%3A%2F%2Fkurmi-software.com%2Ffr%2Fevent%2Fkurmi-participera-au-salon-servicenow-nexus-for-service-operations-2026%2F%29&#038;location=Si\u00e8ge%20social%20mondial%20de%20ServiceNow,%20Santa%20Clara,%20Californie,%20United%20States&#038;trp=false&#038;ctz=America\/New_York&#038;sprop=website:https:\/\/kurmi-software.com\/fr\/\"\n\t\t\t\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__list-item-link\"\n\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\trel=\"noopener noreferrer nofollow noindex\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\tGoogle Agenda\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"tribe-events-c-subscribe-dropdown__list-item tribe-events-c-subscribe-dropdown__list-item--ical\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\t\thref=\"\"\n\t\t\t\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__list-item-link\"\n\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\trel=\"noopener noreferrer nofollow noindex\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\tiCalendar\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"tribe-events-c-subscribe-dropdown__list-item tribe-events-c-subscribe-dropdown__list-item--outlook-365\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\t\thref=\"\"\n\t\t\t\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__list-item-link\"\n\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\trel=\"noopener noreferrer nofollow noindex\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\tOutlook 365\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"tribe-events-c-subscribe-dropdown__list-item tribe-events-c-subscribe-dropdown__list-item--outlook-live\">\n\t\t\t\t\t\t\t\t\t<a\n\t\t\t\t\t\t\t\t\t\thref=\"\"\n\t\t\t\t\t\t\t\t\t\tclass=\"tribe-events-c-subscribe-dropdown__list-item-link\"\n\t\t\t\t\t\t\t\t\t\ttarget=\"_blank\"\n\t\t\t\t\t\t\t\t\t\trel=\"noopener noreferrer nofollow noindex\"\n\t\t\t\t\t\t\t\t\t>\n\t\t\t\t\t\t\t\t\t\tOutlook Live\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n<div  class=\"tribe-block tribe-block__venue tribe-clearfix tribe-block__venue--has-map\" >\n\t\n\t\n<div class=\"tribe-block__venue__meta\">\n\t<div class=\"tribe-block__venue__name\">\n\t\t<h3>ServiceNow Global Headquarters<\/h3>\n\t<\/div>\n\n\t\n\t\t\t\t\t\t<address class=\"tribe-block__venue__address\">\n\t\t\t\t<span class=\"tribe-address\">\n\n\n\t<span class=\"tribe-locality\">Santa Clara<\/span><span class=\"tribe-delimiter\">,<\/span>\n\n\t<abbr class=\"tribe-region tribe-events-abbr\" title=\"California\">California<\/abbr>\n\n\n\t<span class=\"tribe-country-name\">United States<\/span>\n\n<\/span>\n\n\t\t\t\t\t\t\t\t\t<a class=\"tribe-events-gmap\" href=\"https:\/\/maps.google.com\/maps?f=q&#038;source=s_q&#038;hl=en&#038;geocode=&#038;q=Santa+Clara+California+United+States\" title=\"Cliquez pour voir une carte Google Map\" target=\"_blank\" rel=\"noreferrer noopener\">+ Google Map<\/a>\t\t\t\t\t\t\t<\/address>\n\t\t\n\t\t\n\t\t\t\n\t<\/div>\n\t\n<div class=\"tribe-block__venue__map\">\n\t\n<iframe\n  title=\"L\u2018iframe Google maps affichant l\u2019adresse \u00e0 ServiceNow Global Headquarters\"\n  aria-label=\"Plan des lieux\"\n  width=\"310px\"\n  height=\"256px\"\n  frameborder=\"0\" style=\"border:0\"\n  src=\"https:\/\/www.google.com\/maps\/embed\/v1\/place?key=AIzaSyDNsicAsP6-VuGtAb1O9riI3oc_NOb7IOU&#038;q=Santa+Clara+California+California+United+States+&#038;zoom=10\" allowfullscreen>\n<\/iframe>\n<\/div>\n\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Du 20 au 22 octobre | Si\u00e8ge social de ServiceNow &#8211; Santa Clara, Californie ServiceNow assure la coordination. Flow se charge de l&rsquo;ex\u00e9cution. 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