{"id":9632,"date":"2026-06-30T09:51:19","date_gmt":"2026-06-30T13:51:19","guid":{"rendered":"https:\/\/kurmi-software.com\/event\/webinaire-cisco-kurmi-optimisation-de-la-gestion-des-communications-unifiees-a-grande-echelle\/"},"modified":"2026-07-02T09:48:52","modified_gmt":"2026-07-02T13:48:52","slug":"webinaire-cisco-kurmi-optimisation-de-la-gestion-des-communications-unifiees-a-grande-echelle","status":"publish","type":"tribe_events","link":"https:\/\/kurmi-software.com\/fr\/event\/webinaire-cisco-kurmi-optimisation-de-la-gestion-des-communications-unifiees-a-grande-echelle\/","title":{"rendered":"Webinaire Cisco + Kurmi : Optimisation de la gestion des communications unifi\u00e9es \u00e0 grande \u00e9chelle"},"content":{"rendered":"
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\n\t\t\n\t\t\tjuillet 21\t\t<\/span>\n\n\t\t\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t – \t\t\t\t<\/span>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t\tjuillet 22\t\t\t\t<\/span>\n\n\t\t\t\t\n\t\t\t\n\t\t\t\t\t\t<\/p>\n<\/div>\n\n

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Rationalisation de la gestion des communications unifi\u00e9es \u00e0 grande \u00e9chelle<\/h1>\n\n

Une s\u00e9rie de webinaires organis\u00e9s conjointement par Cisco et Kurmi, consacr\u00e9s aux derni\u00e8res actualit\u00e9s concernant la feuille de route de Webex, aux migrations vers Webex, \u00e0 la gestion des communications unifi\u00e9es hybrides et au provisionnement sans intervention avec ServiceNow.<\/em><\/p>\n\n

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POUR LES ENTREPRISES<\/strong>Mardi 21 juillet 202611 h (GST)<\/p>\n\n\n\n

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S’inscrire<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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POUR LES PARTENAIRES<\/strong>Mercredi 22 juillet 202611 h (GST)<\/p>\n\n\n\n

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S’inscrire<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n

Cisco et Kurmi s’attaquent ensemble aux probl\u00e8mes auxquels les \u00e9quipes charg\u00e9es des communications unifi\u00e9es sont r\u00e9ellement confront\u00e9es.<\/h2>\n\n

La migration vers Webex Calling, la gestion des environnements de communications unifi\u00e9es (UC) hybrides et la r\u00e9duction du d\u00e9calage entre la gestion des tickets ITSM et la mise \u00e0 disposition des services UC constituent trois des d\u00e9fis les plus exigeants sur le plan op\u00e9rationnel auxquels les \u00e9quipes UC sont confront\u00e9es aujourd\u2019hui. Les processus manuels ralentissent les migrations et g\u00e9n\u00e8rent des risques. Les infrastructures hybrides cr\u00e9ent des angles morts dans la gestion. Et lorsque l\u2019ITSM et la mise \u00e0 disposition des services de communications unifi\u00e9es ne sont pas reli\u00e9s, il n\u2019existe aucune piste d\u2019audit permettant de savoir ce qui a r\u00e9ellement \u00e9t\u00e9 effectu\u00e9 lors de la cl\u00f4ture d\u2019un ticket. <\/p>\n\n

Cisco vous pr\u00e9sentera les nouveaut\u00e9s et les projets \u00e0 venir concernant la plateforme Webex. Kurmi abordera les aspects op\u00e9rationnels : comment Flow Migration acc\u00e9l\u00e8re et r\u00e9duit les risques li\u00e9s \u00e0 la migration vers Webex Calling, comment Flow centralise l\u2019approvisionnement \u00e0 grande \u00e9chelle dans les environnements hybrides, et comment Flow s\u2019int\u00e8gre \u00e0 ServiceNow pour ex\u00e9cuter des actions de communications unifi\u00e9es d\u00e9clench\u00e9es par toute demande du catalogue de services, comblant ainsi le foss\u00e9 entre le ticket et ce qui est r\u00e9ellement mis en \u0153uvre. <\/p>\n\n

Ce que vous en retirerez<\/h2>\n\n

Les derni\u00e8res actualit\u00e9s de Cisco \u2014 L’\u00e9volution de <\/strong>Webex Calling et ses implications pour la gestion future des utilisateurs, des appareils et des sites.<\/p>\n\n

Nouveaut\u00e9s de Flow \u2014 Les <\/strong>derni\u00e8res fonctionnalit\u00e9s de Flow en mati\u00e8re de provisionnement, notamment les mises \u00e0 jour concernant l’automatisation du cycle de vie et la gestion multi-fournisseurs.<\/p>\n\n

La migration en pratique \u2014 Comment <\/strong>les entreprises utilisent Flow Migration pour acc\u00e9l\u00e9rer la migration vers Webex Calling et en r\u00e9duire les risques, \u00e0 l’aide d’exemples concrets de flux de travail.<\/p>\n\n

Gestion des communications unifi\u00e9es hybrides \u2014 Comment <\/strong>g\u00e9rer Webex Calling parall\u00e8lement \u00e0 une infrastructure sur site ou multifournisseur sans avoir \u00e0 maintenir deux processus de provisionnement distincts.<\/p>\n\n

ServiceNow + Agentic AI \u2014 Comment <\/strong>Flow assure la coh\u00e9rence entre la gestion des tickets ITSM et la mise \u00e0 disposition des communications unifi\u00e9es, et comment les capacit\u00e9s d’IA \u00ab agentic \u00bb de ServiceNow \u00e9largissent le champ des possibilit\u00e9s de bout en bout.<\/p>\n\n

Choisissez votre session et inscrivez-vous d\u00e8s maintenant :<\/h3>\n\n
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POUR LES ENTREPRISES<\/strong>Mardi 21 juillet 202611 h (GST)<\/p>\n\n\n\n

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S’inscrire<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n
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POUR LES PARTENAIRES<\/strong>Mercredi 22 juillet 202611 h (GST)<\/p>\n\n\n\n

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S’inscrire<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Rationalisation de la gestion des communications unifi\u00e9es \u00e0 grande \u00e9chelle Une s\u00e9rie de webinaires organis\u00e9s conjointement par Cisco et Kurmi, consacr\u00e9s aux derni\u00e8res actualit\u00e9s concernant la feuille de route de […]<\/p>\n","protected":false},"author":4,"featured_media":9627,"template":"","meta":{"_acf_changed":false,"content-type":"","_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","_EventAllDay":true,"_EventTimezone":"America\/New_York","_EventStartDate":"2026-07-21 00:00:00","_EventEndDate":"2026-07-22 23:59:59","_EventStartDateUTC":"2026-07-21 04:00:00","_EventEndDateUTC":"2026-07-23 03:59:59","_EventShowMap":false,"_EventShowMapLink":false,"_EventURL":"","_EventCost":"","_EventCostDescription":"","_EventCurrencySymbol":"$","_EventCurrencyCode":"","_EventCurrencyPosition":"","_EventDateTimeSeparator":"","_EventTimeRangeSeparator":"","_EventOrganizerID":[],"_EventVenueID":[],"_OrganizerEmail":"","_OrganizerPhone":"","_OrganizerWebsite":"","_VenueAddress":"","_VenueCity":"","_VenueCountry":"","_VenueProvince":"","_VenueState":"","_VenueZip":"","_VenuePhone":"","_VenueURL":"","_VenueStateProvince":"","_VenueLat":"","_VenueLng":"","_VenueShowMap":false,"_VenueShowMapLink":false,"_tribe_events_status":"","_tribe_events_status_reason":"","footnotes":""},"tags":[],"tribe_events_cat":[],"class_list":["post-9632","tribe_events","type-tribe_events","status-publish","has-post-thumbnail","entry"],"acf":[],"yoast_head":"\nWebinaire Cisco + Kurmi : Optimisation de la gestion des communications unifi\u00e9es \u00e0 grande \u00e9chelle - 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