Yarnlab Acquisition FAQs
We’re excited to announce that Kurmi has acquired Yarnlab, a specialist in advanced, automated Cisco Webex Calling collaboration migrations. This strategic move expands our capabilities to help enterprises and service providers simplify and modernize even the most complex unified communications environments.
We know you may have questions about what this acquisition means for you, your team, and your workflows. Below, you’ll find answers to common questions about why we made this move, how Yarnlab’s extensive domain expertise, especially as it relates to large-scale Webex Calling migrations, fits into the Kurmi Provisioning Suite, and what you can expect next.
Our goal is to ensure you have clear, transparent information as we work to deliver even greater value through unified, automated, and flexible UC management.
Have a question that isn’t covered below? Reach out.
General Questions
- Why did Kurmi acquire Yarnlab?
Kurmi acquired Yarnlab to strengthen our ability to help customers plan and execute complex UC migrations—from on-premises systems to the cloud, or between vendors. Yarnlab’s technology and expertise complement and enhance Kurmi Provisioning Suite’s current migration capabilities. By folding Yarnlab’s migration technology into our platform, we provide large enterprises and managed service providers with even greater control over their unified communications stack and flexibility to adopt new technologies.
- What does Yarnlab do?
Yarnlab specializes in UC migration planning and readiness assessment with a leading expertise on Cisco UC technologies. Its tools and expertise help organizations understand, design, and execute migrations in a structured, data-driven way, reducing risk and ensuring smooth transitions.
- How will this acquisition benefit customers?
- Better integrated migration planning within Kurmi’s platform
- Smoother, faster migrations
- Reduced risk, fewer surprises, and less down-time while moving from on-premises to cloud.
- Simplified procurement and support (single vendor)
- What changes immediately?
- No disruption to existing services or support.
- Yarnlab’s team and technology are being integrated into Kurmi’s organization.
- Will Yarnlab products still be available?
For the time being, yes. Kurmi will continue to support Yarnlab’s products separately from Kurmi Provisioning Suite. There will be plans to further integrate the tools in the coming months.
- Is pricing changing?
As we’ve been collaborating on projects for years, much will remain the same for now—just with the added benefit of payments being consolidated to a single vendor. Any changes in the future will be communicated in advance.
- Will support contacts change?
Not right away. Yarnlab’s team is joining Kurmi, so you’ll see continuity in expertise and support, but customers will eventually benefit from unified Kurmi support processes.
- How does this affect the existing Migration Assurance partnership with IR?
Migration Assurance remains a priority and will continue as a bundled solution. Kurmi is committed to its partners and will coordinate closely to ensure continued success for joint customers.
Customer Questions
- Will I need to sign a new contract for Yarnlab services?
No. Existing agreements remain in force.
- What does this mean for Kurmi’s roadmap?
It strengthens Kurmi’s roadmap for migration planning and automation, making it easier to manage the entire service management lifecycle—from assessment and planning to migration, provisioning, and ongoing UCC user and system management.
- I’m already using Kurmi and Yarnlab—how will this improve my experience?
You’ll benefit from:
- Tighter integration between assessment/planning and provisioning
- Fewer handoffs and manual steps
- Unified roadmap and support
- Simplified vendor management
Prospect Questions
- How does this make Kurmi different from other UC management vendors?
Kurmi Provisioning Suite will include more advanced migration capabilities built in—helping customers not only manage but move their UC environments with better data, planning, and automation.
- What if I’m planning a migration from Cisco UCM to Webex Calling?
This acquisition is designed to help you do exactly that with more confidence—by delivering clear readiness assessments, planning tools, and automated provisioning in one platform.
Partner Questions
- How will this affect partners selling Kurmi or Yarnlab?
- More value to sell: a stronger, integrated migration story
- Simplified commercial packaging over time
- Support continuity—same teams, now unified
- Will Kurmi continue working with existing Yarnlab partners?
Yes. Kurmi values Yarnlab’s partner relationships and is committed to maintaining them. Yarnlab CEO Zane England and the team will be incorporated into Kurmi, ensuring continuity and our combined success!
- Will there be any disruption to joint customer projects?
No. Kurmi is committed to a seamless transition and maintaining delivery on all existing commitments.
