Kurmi for Healthcare
Manage Unified Communications, Contact Center, and Compliance at Scale
UC Challenges in Healthcare
Operational Complexity
Unified Communications can empower clinicians, administration, and care professionals to deliver better outcomes, but legacy systems and devices create administration complexity. Adding to this are laws and regulations that govern how patient data can be held and shared, meaning that most hospitals and clinics still rely on on-premises communications systems. Even before the pandemic, the healthcare industry was challenged by M&A activity which led to the regular need to merge often disparate systems to be used at scale for thousands of users at once.
Budget Challenges
Resource constraints—from personnel to limitations on budget—can plague overtaxed IT teams across the healthcare industry, particularly for hospital systems. As technologies advance, integrating new and existing apps to keep up with patient and provider needs can be expensive, especially when dealing with different vendors and proprietary technologies.
Agility
The healthcare industry is vast, encompassing doctors and care providers, hospital systems, in- and out-patient services, etc. Keeping up with the movements of an often hybrid, always fluid user base can be a challenge, and the wide variety of devices in play can create management headaches, particularly in hospitals where UC needs fluctuate constantly with patient flow.
Security and Data Integrity
The need to keep data secure and information systems safe is particularly vital in healthcare, where regulatory compliance can bring added pressure on IT, resulting in additional complexity for organizations that may not have the necessary expertise on board.
Smarter UC Management and Provisioning Automation for Healthcare
With Kurmi Provisioning Suite you can streamline your workload to manage collaboration services, dial plans, meetings, messaging and devices across vendors and deployment environments.
Simplify
Streamline management via a single point of integration between IT and UC systems.
Delegate
Easily delegate routine tasks to local IT managers and service desks at other sites.
Secure
Securely manage MACD (move, add, change, delete) processes while maintaining patient and data security.
Automate
Automate provisioning of different user profiles–doctors, administrative, and patients. Kurmi’s user templates ease their onboarding.
Integrate
Seamlessly integrate with third party apps, like ServiceNow, Active Directories, HR, ITSM and your internal reporting tools.
Migrate
Ease all types of migrations, including on-prem to cloud, legacy to new technology, and from one environment to another.
Better Outcomes and Happier Teams
- Create Better IT Admin Experiences
- Reduce costs
- Save time
- Increase productivity
- Avoid errors
- Improve service quality
Choose your Deployment Environment
Kurmi Provisioning Suite
is available in the Cloud—Kurmi as a Service
Featured Resources
Blog
Commsverse 2024: Micah Singer on enhancing Unified Communications with Kurm
Webinar
Unlock Seamless Automation: Manage Your UC Systems from ServiceNow with Kur
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Kurmi announces new Integration App with ServiceNow – Telecom Reselle
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Read More about UC Today Highlights Kurmi and ServiceNow Integration for Enhanced UC User Management
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Enhance your Microsoft Teams Management: Integrate PowerShell scripts into
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Kurmi Announces New Integration with ServiceNow to Optimize Unified Communi
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Level Up Your UC Management with Kurmi’s New ServiceNow Integration
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UC Today recognizes Kurmi as one of the top UC Service Management Vendors f
Read More about UC Today recognizes Kurmi as one of the top UC Service Management Vendors for 2024
Video
Kurmi Microsoft Use Case: Provisioning Users
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Kurmi Microsoft Use Case: Bulk Management
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Kurmi Microsoft Use Case: DID Management
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Hack Your Microsoft Teams Management with Kurmi
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Video
Kurmi Q&A Managing Webex Calling MT & DI with Alec Walker from Cisc
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Video
Kurmi Q&A Migration with Wade Hamblin from Cisco
Watch Now about Kurmi Q&A Migration with Wade Hamblin from Cisco
Webinar
Migrating and Managing Webex Calling MT & DI with Kurmi
Watch Now about Migrating and Managing Webex Calling MT & DI with Kurmi
Video
Migrating a user from Avaya to Microsoft Teams
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Video
Migrating a user from Cisco Call Manager to Cisco Webex with Kurmi
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Webinar
Streamline UC Operations and Migrate Pain-Free to the Cloud
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White Paper
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AI Powered Enterprise Collaboration and Other Insights from Zoomtopia 2023
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Kurmi Provisioning Suite Shines at Cisco Impact 2023
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Centralise and Simplify UC Management for Productivity and Employee Gains –
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The Channel Daily News Podcast interviews Kurmi CEO, Micah Singer
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White Paper
UC Service Management and Provisioning Automation: Trends and Outlook
Read More about UC Service Management and Provisioning Automation: Trends and Outlook
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CEO Micah Singer weighs in on how to tame UCC app sprawl – A Reworked
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4 Questions People Have about Kurmi – Answered
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Don Le answers the 4 most frequently asked questions about Kurmi
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In conversation with Micah Singer – a MetriSight interview
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Webinar Highlights: Best Practices for Managing a Multi-Vendor UC Environme
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Conquering Complexity – A Look Back at Cisco Live 2023
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Kurmi Software makes UC Today Award finalist list three years in a row
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UC Today Interviews Kurmi, Thetalake, Nuwave and Oak Innovation on Microsof
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Managing your UC Solutions with Kurmi Software – An Interview with eChannel
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Kurmi’s New Website – Designed to Empower the IT Admin
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Kurmi Software Featured as Top UC Service Management Vendor on UC Today
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Managing Hybrid Cisco and Microsoft Environments with Kurmi
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Webinar
Best Practices for Managing a Multi-Vendor UC Environment
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White Paper
UC Management and the Digital Workplace
Kurmi Software Names Micah Singer as New Chief Executive Officer
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Kurmi Launches Kurmi as a Service (KaaS)
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Infographic
New Workplace Complexity Calls for Automation
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White Paper
The True Cost of Unified Communications and Collaboration
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Webinar
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Case Study
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Kurmi Software has Raised €10 million from Ring Capital and UNEXO
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Integrating UC and IT Service Management
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Find out how to simplify the transition to Microsoft Teams
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Trends in Unified Communications & Collaboration solutions
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Webinar
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Video
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Discover and Deploy Best Practices to Effectively use Unified Communication
Webinar
Come learn the 10 best practices in UC administration
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Webinar
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Make Deployment of your Unified Communications & Collaboration Solutio
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Webinar
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Blog
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Webinar
Quickly deploy UC & Collaboration Tools to enable business continuity
Infographic
Team Collaboration: Your Next Phone System!
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Case Study
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White Paper
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Case Study
UC Management in Action at a Large US Bank
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UC Management in Action at a Large Apparel Company
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Automated Provisioning Can Make or Break Your Contact Center
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Automate UCC Administration to Support Digital Transformation Initiatives
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Video
Simplify the management of your Unified Communications
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Video
Simplify the management of Microsoft Teams
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Migrate Existing CUCDM End Customers to Kurmi
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Kurmi Software: New Office and Customer Support Center Opening in the US
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Video
User Self-service Creation on Cisco HCS
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Customer Self-service Onboarding on Cisco HCS
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ServiceNow integration: zero-touch provisioning
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