In today’s rapidly evolving communications landscape, phones—and the phone numbers behind them—remain the backbone of enterprise communications yet managing them has become increasingly complex. On-prem systems rely on phone numbers with extensions, while cloud-based VoIP systems use DIDs—both requiring careful oversight. With multiple vendors and diverse systems, enterprises can no longer rely on outdated methods like spreadsheets or simple databases. Fortunately, modern solutions now offer a comprehensive view of collaboration ecosystems, incorporating smart automation to optimize resources and streamline phone number management.
A recent UC Today article highlights the growing complexity of phone management and why outdated, fragmented systems no longer work. It explores emerging trends and the rising demand for advanced phone number management solutions. Key drivers include rapid cloud adoption and increasing security concerns. As cloud communications evolve, new phone number formats and internet-based telephony will add complexity, requiring enhanced security and proactive threat management.
The article emphasizes the growing importance of UC management platforms like Kurmi and intelligent automation. By eliminating siloed unified communication management portals, Kurmi centralizes IT administration into a single interface, simplifying MACDs, provisioning, configuration, and tracking. As IT teams struggle to manage phone number administration manually, automation now streamlines tasks like onboarding, offboarding, and software configuration, making management more efficient than ever.
Check out the full article here to read more about the phone number management predictions, key trends, and how Kurmi’s centralized UC Service Management platform can help businesses adapt to changing trends.
