UC Today recently featured Kurmi’s new ServiceNow app, ‘Kurmi Integration,’ highlighting this exciting development. The article emphasizes how the app will transform user management in unified communications (UC) by connecting Kurmi’s UC management solutions with ServiceNow’s service management platform.
UC Today highlights the benefits of the integration, noting that Kurmi’s Provisioning Suite allows for automated requests on tasks like user creation, voice package updates, and PIN resets. Once requests are approved in ServiceNow, Kurmi’s API automatically executes them, which reduces manual oversight, minimizes errors, speeds up resolution times, and boosts end-user satisfaction.
For more insights into how this integration will benefit UC user management, read the full article here
