UC Today sat down with Marc Haimsohn, VP Sales & Partnerships for the Americas at Kurmi, to discuss the complex landscape enterprises face when configuring E911 services across multiple unified communications (UC) platforms. During the interview, Haimsohn highlights that manual E911 provisioning can take over 30 minutes per user—especially across different systems like Cisco UCM, Microsoft Teams, and Zoom Phone—adding layers of error-prone handoffs and inefficiencies. Haimsohn emphasizes that the evolving regulatory environment, driven by mandates like Kari’s Law and the Ray Baum’s Act, is intensifying the urgency for organizations to capture accurate emergency location data and ensure timely compliance.
The interview spotlights how Kurmi, through its integration with RedSky, addresses these challenges by centralizing and automating E911 management within its UC management platform. This unified approach reduces provisioning time to under one minute per user while significantly reducing risk. Kurmi also supports granular, role-based access control, allowing IT teams to delegate E911 setup across geographies or departments without compromising compliance or security. Looking forward, Haimsohn notes that enterprises are shifting toward delivering more precise emergency location details—down to the floor level—underscoring the need for a robust, centralized UC automation strategy as communications environments become more complex.
Watch the full UC Today interview to learn more.
