Automate Emergency Location & Unified Communications Management from a Single Platform
Managing E911 compliance in a hybrid or cloud communications environment is more than just a box to check—it’s a high-stakes responsibility. Whether you’re supporting Cisco, Microsoft, or Webex, making sure every user is accounted for and accurately located in an emergency is essential. But until now, that’s required toggling between multiple portals and duplicating efforts.
That’s why Kurmi is introducing its latest integration: the RedSky Connector.
This new connector enables centralized, automated management of RedSky Emergency Solution—streamlining E911 user and location provisioning directly within your UC management workflows.
Addressing the E911 Challenge
RedSky is a leading provider of cutting-edge emergency services, including next-generation, cloud-native E911 that ensures emergency calls are routed with accurate location data. It helps enterprises comply with Kari’s Law and the RAY BAUM’s Act, and integrates with VoIP, UCaaS, and on-prem environments.
However, deploying RedSky alongside Cisco UCM, Webex, or Microsoft Teams typically requires:
- Manual creation and maintenance of users and locations in both the UC platform and RedSky
- Duplicate data entry across multiple administration portals
- Complex workflows with no unified interface or automation
- Inconsistent delegation, often leaving critical updates to non-technical staff without proper tools
The result? Slower onboarding, increased risk of error, and elevated compliance concerns.
The Kurmi Advantage
Kurmi’s RedSky Connector eliminates these inefficiencies by bringing RedSky provisioning into your existing UC management workflows. Instead of switching between native UC portals and RedSky’s admin dashboard, Kurmi gives you a single, centralized platform for managing both environments.
That means, you can:
- Create, update, or remove RedSky users in just a few clicks as part of managing their UC services
- Manage location and building data using detailed address fields or geolocation coordinates
- Bulk provision users or locations using Kurmi’s intuitive interface
- Search and filter users by site, building, or personal location
- Delegate RedSky user management tasks to helpdesk or local administrators through Kurmi’s secure, role-based access controls
No need to log into multiple portals or re-enter user data—Kurmi handles it all from a single, unified platform.
Even in Webex environments, where RedSky automatically imports users and sites, Kurmi adds value by enabling real-time updates to user or location data—directly within your UC management console.
Designed for Scale, Built for Delegation
Whether you’re supporting a few thousand users or a globally distributed enterprise, the RedSky Connector scales with your environment. Kurmi’s multi-tenant architecture, granular role-based access control, and audit trails and logging ensure you stay compliant while empowering your IT and support teams.
Learn more about Kurmi’s emergency services/E911 integrations or request a RedSky connector demo today!
