Kurmi for Financial Services
Manage Unified Communications, Contact Center, and Compliance at Scale
UC Challenges in Financial Services
Operational Complexity
The financial services sector’s IT leaders face a more challenging communications landscape today than ever before. They must continually adapt their infrastructure to address the needs of all aspects of the business, from the back to front offices, trading desks, branches, call centers, while continuing to meet demands to provide innovations that improve customer experience—and the bottom line. Complex regulatory obligations, and a labyrinth of disconnected legacy systems and infrastructures resulting from decades of mergers and acquisitions, plus new security, privacy and compliance requirements, only add to this complexity.
Budget Challenges
Financial services companies are looking to streamline processes to enhance customer satisfaction while simultaneously reducing costs in their IT and call center organizations.
Agility
Companies need to be able to adapt and evolve as quickly as possible. Rising and diversifying customer expectations and the need to remain competitive on an increasingly global scale drive the need for digital transformation across the finance and banking sector as well as insurance companies, lending institutions, private equity, and venture capital firms.
Security and Data Integrity
Data breaches and threats from malicious actors—from outside and inside an organization—are very real security concerns for the sector. Securing workflows and user access to data is of paramount importance.
20+ Built-in Connectors for the Leading UC and Collaboration Providers
Smarter UC Management and Provisioning Automation for Financial Services
With Kurmi Provisioning Suite you can streamline your workload to manage collaboration services, dial plans, meetings, messaging and devices across vendors and deployment environments.
With Kurmi Provisioning Suite you can streamline your workload to manage collaboration services, dial plans, meetings, messaging and devices across vendors and deployment environments.
Simplify
Kurmi offers simplification of your telephony features such as multi-line, hybrid work, and managers’ assistants’ features.
Delegate
Delegate routine tasks to local managers and service desks, such as opening and closing of branch hotlines.
Secure
Securely manage MACD (move, add, change, delete) processes to comply with federal regulations and industry practices.
Automate
Automate provisioning of different user profiles – traders, agents, front or back-office personnel. We offer user templates to ease their onboarding.
Integrate
Seamlessly integrate with third party apps, like ServiceNow, Active Directories, HR, ITSM and your internal reporting tools.
Migrate
Migrate to the cloud or to other technologies at your own pace
Better Outcomes and Happier Teams
- Create Better IT Admin Experiences
- Reduce costs
- Save time
- Increase productivity
- Avoid errors
- Improve service quality
Choose your Deployment Environment
Kurmi Provisioning Suite
is available in the Cloud—Kurmi as a Service
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