Kurmi Updates

Months ago, the Kurmi marketing team set out to redesign and upgrade kurmi-software.com with the goal of enhancing the user experience and creating the only destination on the web you will need to learn about UC provisioning automation and why it plays a mission-critical role for your long-term digital workplace success.

Today, the site you are browsing is just that.

With a fresh look, improved functionality and more valuable content, our new site offers easier navigation and access to resources to help you on your automation journey. Here are a few of the upgrades:

Enhanced User Experience: Navigating through Kurmi’s products and services, accessing relevant information, and finding answers to your queries is now easier and more intuitive. Learn about our native integrations with Cisco, Microsoft, Avaya, Zoom or read how similar organizations have benefited from a UC provisioning and automation tool.

Streamlined Product Discovery: The new site features more product information, easily accessible from the main navigation. It’s now much easier to explore and pinpoint exactly how Kurmi Provisioning Suite can help your IT Team. Plus, the site includes more product visuals and screenshots to better illustrate Kurmi Provisioning Suite’s capabilities.

More Valuable Resources at Your Fingertips: We’ve added an extensive resource library that provides access to whitepapers, case studies, industry insights, and educational content on various unified communications topics. Access a wealth of valuable resources at your fingertips to help you gain a competitive edge and drive your business forward.

Improved Accessibility: The website has been designed with accessibility in mind. Fonts, colors, and imagery have all been carefully chosen for readability. Translation is available for French, German, and Spanish. And, the design is fully responsive, so it can be accessed on a variety of devices.

So, what do you think? Share your feedback, suggestions, or even let us know you’ve found a typo (hey – we’re human, too!).

Together we configure it out.

NEW YORK, NY USA – March 27, 2023

Kurmi Software, a global leader in Unified Communications management and automation, has added key cloud-enabling enhancements to support the evolution of Cisco and Microsoft technology as these companies and the broader market move towards cloud-first delivery models for communications systems.

With the latest release, Kurmi Provisioning Suite, delivered in the cloud (Kurmi as a Service, or KaaS) or on-premises, now supports the Microsoft Graph API and Webex Calling Multi-Tenant (MT). These upgrades in Kurmi’s ability to provision, manage, and automate digital workers using Microsoft and Cisco underlying technology are crucial as enterprises and service providers migrate to cloud solutions.

Microsoft introduced the Graph API to augment its historical – and still primary – PowerShell provisioning interface. Kurmi’s technology provides 360-degree management by integrating seamlessly with both tools. This integration that supports past, present, and future Microsoft tools enables all facets of provisioning from simple user creation to the most complex user and group management capabilities. Kurmi technology reads, updates, and deletes users and groups in Azure AD and it can also manage user attributes, reset passwords, and assign group memberships among an extensive array of configurable options.

In addition, Kurmi Provisioning Suite now enables enterprises to optimize Microsoft license management a powerful tool to save money with smart audits. In sum, adding integration to the Graph API provides a powerful and more scalable set of tools to manage Azure Active Directory resources and enhances Kurmi integration security with the latest authentication and authorization services.

Cisco is also moving rapidly to a cloud delivery model with its Webex Calling Dedicated Instance – Cisco Unified Call Manager with Platform-as-a-Service delivery – and Webex Calling Multi-Tenant (MT) as a shared tenant Software-as-a-Service model. With multiple on-premises delivery options and multiple cloud delivery options, Kurmi Provisioning Suite is a key complement to Cisco’s native tools – including Control Hub – to manage complex user bases on multiple Cisco technologies through staged migrations. Whereas Control Hub provides tools for monitoring and alerting on Webex Calling MT, Kurmi acts as a centralized command center for all Cisco platforms (on-premises, cloud and hybrid) for provisioning, management, and automation, alongside the full complement of advanced Kurmi tools for security, audits, and data protection.

“Today, enterprises are facing a multitude of administration challenges when it comes to managing digital workers, which include on-premises to cloud migration, multiple vendors, new security challenges, multiple system, and hybrid management. Kurmi simplifies this complexity and allows automation of recurring tasks. With the addition of support for Webex Calling MT and the Microsoft Graph API, we are now able to support enterprise customers in the challenges they are facing in 2023 and into the cloud future.” comments Bruno Guirardel, VP of Products at Kurmi.

Kurmi is attending Enterprise Connect 2023 from March 27-29, at the Gaylord Palms in Orlando, Florida. Visit booth 802 to see the game-changing enhancements in action, and for product demonstrations, complimentary migration consultations and a chance to discuss key unified communications challenges. For those not attending the event, a demo is available online here.

In a recent Telecom Resellers Channel Daily News Podcast, Kurmi CEO Micah Singer discussed how Kurmi’s solution supports large enterprises in tackling diverse use cases, from user provisioning to migration. Micah provided a general overview of Kurmi, then explored Kurmi’s new cloud delivery option, and its applications across various sectors—from public companies to state and local governments, and nonprofits.

Micah also shared how Kurmi partners with the Channel, sharing that Kurmi’s ideal customer profile includes organizations with more than 1,000 employees.

Tune in to the podcast episode to learn more about how Kurmi supports enterprises with simplified provisioning. As Micah said, “We just want to be there, every step of the way, as this market evolves, for the enterprises.” Listen here now.

Kurmi Software, the award-winning UC provisioning software provider, today announced a global go-to-market co-selling agreement with Microsoft. The expansion of its partnership with Microsoft to Co-sell ready status means the companies will work together to accelerate the adoption of Kurmi Software’s market-leading Unified Communications Administration Management solution.

Currently available on the Microsoft Azure Marketplace, Kurmi Software provides an end-to-end provisioning platform that simplifies and automates management for Microsoft Teams and Teams Phone. The new co-selling agreement represents a major evolution of the strategic relationship between the two companies as organizations look for more efficient ways to migrate from legacy UC systems or deploy Microsoft Teams. In addition to being listed on the Microsoft catalog, Co-sell ready status will drive deeper collaboration and go-to-market momentum with Kurmi Software working alongside Microsoft’s 7,000 account executives to roll-out automated provisioning through shared customer roadmaps

Chloe Rouillac, Partner Development Manager, Microsoft, said, “Companies building innovative cloud solutions such as Kurmi Software have never been more important to the world today. With the continued acceleration of digital transformation, every organization, small or large, in every industry across the globe, will require cloud infrastructure and services to power their business.”

Florent Pelissier, ISV and Partnership Director, Microsoft, said, “As customer needs for cloud solutions exponentially increase, so do the opportunities for ISVs to connect with partners and customers across the Microsoft Cloud and commercial marketplace. We are delighted to enter into this co-sell agreement with Kurmi Software.”

Alongside its existing private cloud and on premises offerings, Kurmi Software launched Kurmi as a Service (KaaS) in early 2022 to meet significant demand from customers wanting more flexibility and less hassle of managing multiple platforms. Kurmi Software’s hosted solution delivers even faster access to automated administration of enterprise communications, and with its most recent release has enhanced its capabilities with the launch of a new Graph API connector to complement the existing PowerShell connector.

“This latest milestone in Kurmi Software’s long-standing strategic partnership with Microsoft is based on our successful co-sell volume to date and is testament to both the market need that Kurmi answers, and the collaboration efforts between our team and Microsoft,” explained Sylvain Mogade, Microsoft Global Alliance Manager, Kurmi Software. “With Kurmi, organizations have all the tools they need to streamline and optimize users’ day-to-day administrative tasks across their enterprise communications and collaboration systems. Through our expanded partnership with Microsoft, we are further enabling the streamlined and frictionless adoption and integration of Microsoft Teams Phone capabilities with our market-leading UC management and automation provisioning solution. We look forward to continuing our successful partnership with Microsoft.”

Kurmi Software, the award-winning UC provisioning software provider, has today released Kurmi Provisioning Suite Version 7.8. This latest edition of its unified communications management solution is generally available to all Kurmi Software’s enterprise, channel, and service provider partners. Included in the release are a raft of enhancements and new features to enhance management of unified communications (UC) services for users on Avaya, Cisco, and Microsoft platforms.

For over a decade, Kurmi Software has been building the industry’s most flexible and scalable UC provisioning solution to simplify the management of the world’s largest and most complex corporate communications environments. With the release of Kurmi Provisioning Suite Version 7.8, Kurmi Software now enables faster and easier deployment of new apps, services, and devices for end users on the most common versions of popular UC technologies from Avaya, Cisco, and Microsoft.

The software is available as a dedicated on-premises installation to accommodate high security environments, or as part of its Kurmi as a Service (KaaS) cloud offering. Kurmi Provisioning Suite Version 7.8 delivers a range of new features and performance enhancements including:

Microsoft

High impact additions include a Graph API connector which has been added to Kurmi’s existing PowerShell connector.
Microsoft Teams comprehensive provisioning extended to include Emergency Location, user groups to Azure Active Directory, Hosted SBC, and Caller ID Policy.

Cisco

Enhancements include organization-wide management of Cisco Webex Calling Multi-Tenant, an essential function for managed service providers.
Extended scope of HCS, CUCM, IM&P and UCCX integration connectors with simplified features for management of Cisco Unity Caller Input and CUCM Intercom Route Partition as well as CCS.

Avaya

New improvements include a simplified ‘single pane of glass’ interface for management of Avaya Unified Communications and Contact Center environments.
Support for Avaya Messaging previously known as Avaya IX Messaging.

“Provisioning UC platforms at scale is complex, and quite time consuming for large enterprises. More than ever, companies need agility to build and manage their important UC infrastructure – even more so if they use multiple technology vendors,” said Micah Singer, CEO of Kurmi Software. “Our latest version of the Kurmi Provisioning Suite complements the software tools used today by dozens of service providers and hundreds of enterprises to simplify and automate these cumbersome tasks. In particular, we are excited about bringing our Avaya connector current with all components, expanding support for the multi-option approach with our partner, Cisco, and enhancing integration with Microsoft Teams to stay up to date with their rapidly moving development cycle.”

Kurmi Software today signaled its continued global expansion with the appointment of Micah Singer as its new CEO, effective October 1, 2022. Singer, the founder of VoIP Logic, will lead the company from its US offices. His appointment follows the successful five-year leadership of Thibaut Felgeres, during which Kurmi Software quadrupled its revenue and transformed into an established global Unified Communications Administration Management provider with Global 2000 enterprise customers and service providers in 25 countries around the world.

Singer brings 25 years’ experience in the telecommunications technology market having founded and led global brand, VoIP Logic, acquired by BroadSoft/Cisco (NASDAQ: CSCO) in 2016, and, more recently, Microsoft ISV Partner, TeamMate Technology. Known for his considerable international growth expertise, Singer has a proven track record in commercializing innovative telecommunications technology solutions for global enterprises and service providers. He has served as a Kurmi Software Board Member for the past two years, contributing to the company’s strategy and governance.

Micah Singer

New CEO

“I am excited to assume the role of CEO at such a momentous time for Kurmi. Unified Communications, collaboration tools, and IT systems are amazing but complex technologies that require smart and powerful management software. As enterprises adopt new systems and migrate applications to the cloud across complicated multi-vendor environments, solutions that can significantly reduce this complexity will save time, money and produce a better outcome. I believe Kurmi is best placed to solve this problem which is common to the largest operators and enterprises,” explained Singer. “After working with Thibaut for several years on the Kurmi board, it is an honor to succeed him as CEO. Thibaut is a transformative leader and a person of high character who has led Kurmi through a rapid period of change over the past five years. We will continue this trajectory into Kurmi’s next phase of growth.”

Kurmi Software’s solutions are relied upon by some of the world’s largest financial services organizations, hospitals, academic institutions, managed services providers, and telcos to provide simplified, smarter, and automated UC administration management. The company’s recent growth has seen it establish an internationally focused leadership and sales team to address heightened market demand from enterprises challenged with managing user provisioning and administration at scale during a period of accelerated digital transformation and a permanent shift to hybrid work environments. As demand increases, under Singer’s leadership the company will continue to build market visibility, strengthen partnerships with major UC providers, and deepen relationships with global enterprise customers.

“Micah is an inspiring leader who brings the excitement of an entrepreneur along with the highly relevant experience of driving strategic expansion at global telecommunication businesses. This makes him the ideal choice to accelerate Kurmi’s growth” added Pascal Moindrot, Co-Founder and COO, Kurmi Software. “His understanding of our culture and core values, combined with his expertise as a technology leader with a proven track record of success will be key as we position Kurmi to embrace the opportunities ahead of us. On behalf of the entire Board, we are delighted to welcome Micah as Kurmi’s next CEO.”

With more organizations thinking proactively about their UC&C management solutions instead of reacting to challenges as they arise, IDC has profiled the top vendors in the space addressing the growing demand for effective management and analysis of networks, applications, and devices.

Telecom Reseller covered the news that Kurmi has been profiled in the report as a leading innovator, highlighting our solution’s industry-leading performance and scalability capabilities.

Read the full article

We are thrilled to have been included in an IDC Innovators report profiling the top vendors offering unified communications and collaboration management (UC&C) solutions. Highlighting Kurmi’s single, unified interface across hybrid environments, the report underscores the usability and scalability of our UC&C management solution.

With more and more organizations starting to think proactively about their UC&C management solutions instead of reacting to challenges as they arise, this latest IDC report takes a closer look at the innovative vendors who are addressing the growing demand for effective management and analysis of networks, applications and devices. Senior IDC Research Analyst, and one of the report’s authors, Rich Costello, explains:

“For organizations that want to enhance the decision drivers for their UC&C investment — voice, video, collaboration, productivity, user/customer experience, innovation, business growth, and so forth — UC&C management solutions are the best way to measure the results.”

For more information about this research and to access a copy of the report, please click the link below or contact Jen Melker at jmelker@idc.com

Visit the page

The Great Resignation, a term coined in May 2021, has been well documented, with reports detailing the record numbers of people leaving their jobs since the beginning of the pandemic.

Due to increases in the number of people working remotely and the higher rate of employee turnover, a record number of employees are being provisioned and subsequently, deprovisioned from UC apps and devices, heightening security risks of data leaks and breaches, resulting from the complexity of managing these systems at scale.

As UC tool adoption, hybrid work, and employee churn continue to accelerate, third party provisioning automation platforms allow companies to unify their communication services in one easily manageable interface, increasing efficiency, avoiding errors and enforcing compliance with business rules and policies.

Kurmi’s Chief Commercial Officer, Bertrand Ramé, is featured in The Professional Security Officer to discuss how Kurmi’s automated Unified Communications management platform can simplify user onboarding and off-boarding while mitigating security risk.