Kurmi for Microsoft Teams and Teams Phone
Powerful Provisioning Automation for the Digital Workplace.
Simplify Microsoft Teams and Teams Phone Management
Kurmi enables organizations to automate user onboarding and streamline daily workflows across Microsoft Teams and Teams Phone, reducing the time and cost of UCaaS provisioning and management by up to 80%. And with powerful Graph API and PowerShell connections, IT teams can manage, or delegate, all aspects of an end-user’s UC lifecycle within Kurmi without having scripting skills
Optimize your Microsoft Teams Setup with Kurmi
Automate Onboarding for Teams Phone Users
IT teams no longer need to manually assign E1, E3 and E5 licenses, as well as Phone System licenses, to each new employee. Kurmi Provisioning Software automates this process, saving time and effort. Profiling features allow IT administrators to quickly and easily apply policies related to organizational needs and select the appropriate phone number based on the employee’s geographical location. This automation streamlines the user onboarding process, allowing IT teams to focus their efforts on more technical projects.
Auto Attendant & Holidays
Rather than logging into each tenant, IT admins can fully manage key Teams features, like Auto Attendants and Holiday Schedules from the Kurmi platform. Define the rules, the calling options, and more from one unified platform. Plus, with Kurmi’s ability to create multiple admin roles, IT teams can delegate the management of welcome messages, holidays, or business hours to helpdesk or other non-technical teams.
Call Queues
The Microsoft Teams Call Queues feature allows companies to assign a reference telephone number for a group or department – which then can ring through to multiple people. Call Queues can be customized in various ways to include a welcome message or to determine how and in what order all participants’ phones ring. Kurmi helps to streamline Call Queue management, allowing you to add an agent when the user is created. Daily management can also be delegated to a local helpdesk, whose permission set can be customized by geography or internal security requirements.
Azure AD Resources
If you’re running Microsoft Teams, then you also have Microsoft Azure AD – yet another platform to manage. Kurmi provides a single pane of glass to couple Teams Phone administration to Azure AD user management. Automate Teams Phone administration based on Azure AD attributes.
Work the Way You Want to, Not the Way You Have to
Get all the tools you need to streamline and optimize the day-to-day management of users on your enterprise communications systems.
User Profile Templates
Easily define user profile templates by function and/or sites. Provisioning now takes a matter of seconds. Create end-user profile templates with different services by function like sales, product, HR, customer support. Maintaining templates is straightforward and activating or deactivating services can be done with the click of a button.
Dial Plan Management
Access available numbers in your DN pools across multiple locations or clusters in real time—no more Excel spreadsheets!
Bulk Management
Bulk end-user management is easier with Kurmi's automated tools for end-user deployment. Save hours of time by selecting specific criteria and performing one deployment for groups of users without concern for data loss or errors.
Role-Based Access Control
Kurmi's advanced RBAC features allow system admins to create delegation profiles for helpdesk and other staff without compromising security. Each admin and user’s access can be restricted, ensuring security and data integrity, improving overall ease of use.
Automated Discovery
Kurmi automatically discovers the configuration (users, lines, devices, services, settings) for an overview of the infrastructure.
Self-Service portal
Improve your employee experience and free up your support team by giving end-users the ability to make basic changes without having to put in a helpdesk ticket.
Multi-Tenancy
A single pane of glass to manage several sites or entities with data segregation.
Directories Sync
Synchronize directories with Kurmi to automate new user provisioning on Unified Communications systems.
Log Tracking and Rollback
Kurmi’s Log Tracking and Rollback features prevent accidental changes to end users. Kurmi keeps a record of all changes—allowing you to undo them with a click. Logs can also be referenced for future problem-solving
Scheduling and Grouping
Work smarter, not harder by grouping similar operations together and scheduling them to launch at a later time when system resources are less busy or after business hours to avoid service disruptions.
API
Easily integrate Kurmi with ServiceNow, Workday, and other ITSM applications to automate business operations and workflows.
SDK
Create custom connectors to your internal applications (not limited to UC) to make sure all your users are fully set up.
Featured Resources
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