Unified communications (UC) applications are meant to streamline collaboration, but often, managing these platforms is far from unified. Many organizations grapple with a tangled web of multi-vendor, multi-system architectures, a situation exacerbated by the rapid adoption of new communication tools and the migration of legacy systems to the cloud.
In this article, featured on The Fast Mode, Eric Olson, VP of Sales – Americas at Kurmi, explores UC sprawl and discusses how enterprises can take back control. While the complexity of UC ecosystems is inevitable, a strategic approach and the right tools can pave the way for a streamlined, efficient, and future-ready communication and collaboration environment.
