Flow para MSP

Save time and money while reducing the risk of human error with Kurmi Flow. Automate all your MACD (moves, adds, changes and deletes) workflows and processes.

Create system templates or access phone number ranges in real time.

Connect Flow to your customers’ directories (LDAP) to achieve “zero-touch provisioning,” and set up standardized and repeatable processes.

Build on industry standards and vendor recommendations to implement your very own best practices. Design UCaaS solutions based on your unique customer needs, whether they are SMBs, large accounts, or vertical markets, and enjoy the following benefits:

• Integrate our pre-planned deployment scenarios and engineering rules into the automation of new customer onboarding
• Simplify vendor release management
• Reduce book-to-bill time

Flow for MSPs lets you dig into your infrastructure capabilities to create service packages for your UCaaS solutions. You have the flexibility to be as creative as you like: mix and match feature sets (IM&P, softphones, voicemails), call permissions, device types, and number of lines.

By combining advanced multi-level delegation features, role-based management, and a user-friendly interface, Flow lets you delegate day-to-day management to your customers’ administrators or end-users and autonomously manage user provisioning and MACDs.

The Flow self-service “white label” portal lets end-users handle basic operations such as password/PIN resets, call-forwarding management, or self-provisioning activation.

Want to integrate cloud or other vendor services into your infrastructure to differentiate your products? No problem! Kurmi Flow comes with built-in connectors to leading collaboration (Cisco Spark Hybrid, Webex, Office 365) and contact center (Cisco UCCX/PCCE) applications. You can easily add new features/applications using our simple admin interfaces and reduce the time it takes to bring client requests to market.