Streamlining UC Management at Scale

A joint webinar series from Cisco and Kurmi covering Webex roadmap updates, Webex migrations, hybrid UC management, and zero-touch provisioning with ServiceNow.

Cisco and Kurmi, together on the problems UC teams are actually dealing with.

Migrating to Webex Calling, managing hybrid UC environments, and closing the gap between ITSM ticketing and UC provisioning are three of the most operationally demanding challenges UC teams face today. Manual processes slow migrations down and introduce risk. Hybrid infrastructure creates management blind spots. And when ITSM and UC provisioning aren’t connected, there’s no audit trail of what was actually done when a ticket closes.

Cisco will share what’s new and what’s coming on the Webex platform. Kurmi covers the operational side: how Flow Migration accelerates and de-risks moves to Webex Calling, how Flow centralizes provisioning across hybrid environments at scale, and how Flow connects to ServiceNow to execute UC actions triggered by any Service Catalog request, closing the gap between the ticket and what actually gets done.

What you’ll walk away with

What’s new from Cisco  —  Where Webex Calling is headed and what it means for how you manage users, devices, and locations going forward.

What’s new in Flow  —  The latest in Flow’s provisioning capabilities, including lifecycle automation and multi-vendor management updates.

Migration in practice  —  How organizations are using Flow Migration to accelerate and de-risk moves to Webex Calling, with real workflow examples.

Managing hybrid UC  —  How to manage Webex Calling alongside on-prem or multi-vendor infrastructure without maintaining two separate provisioning processes.

ServiceNow + Agentic AI  —  How Flow closes the loop between ITSM ticketing and UC provisioning and how ServiceNow’s agentic AI capabilities extend what’s possible end-to-end.

Choose your session and register now: