Resource Library

White Paper

UC Service Management and Provisioning Automation: Trends and Outlook

Blog

10 Unified Communications Automation Features to Look for in a Third-Party Provisioning Tool

In an effort to both adapt to hybrid workplaces and increase employee efficiency, organizations are implementing a variety of new enterprise collaboration tools. But as they do so, managing the […]

Blog

Genesys Cloud Connector from Kurmi Provisioning Suite to Unify Contact Center and UC Workflows

Kurmi Provisioning Suite will combine with the Genesys Cloud™ platform to centralize the management of both contact center agents and unified communications (UC) users. The Genesys Cloud connector will empower […]

Blog

What’s New in Flow 9.1.0: A Refreshed Experience, Deeper Coverage, and More Control

Your unified communications (UC) ecosystem keeps evolving—and so does Flow. Our Winter/Spring 2026 release, version 9.1.0 delivers a refreshed interface, deeper coverage across your Cisco collaboration and Microsoft Teams environments, and more […]

Case Study

How a US Investment Firm Guarantees Day One Readiness for 150 New Hires Each Month

When you’re onboarding 150 employees a month, there’s no room for a slow start. For one of the largest investment firms in the US — with more than 10,000 employees — ensuring new hires have the collaboration tools they need on day one isn’t just an IT goal. It’s a […]