Audiences: Kurmi UsersSystems IntegratorsMSPs
The goal of this training is to become proficient in day-to-day user operations with Kurmi Provisioning Suite and Self-Service Portal. This training combines theory with hands-on training.
- Proficiency in using a workstation (web browser, office automation).
- Basic knowledge of IP telephony a plus.
- Familiarity with Unified Communications ecosystem equipment, with user management in these systems, technical vocabulary, etc. is also a plus.
Introduction to Kurmi Provisioning Suite & Self-Service Portal
- General Ergonomics
- User Quick Create
- User Management from the Active Directory
- Terminal Management
- Phone Number (DID) Management
Call Server-Specific Admin:
- Instant Messaging
- Cluster Management
- Key Management