Operations and Support Training

1 day

E-learning

Audiences: Systems IntegratorsMSPs

Objective:

Master how to support, back up, and update the application running Kurmi Provisioning Suite.

Skills:

• Proficiency in using a workstation (web browser, office automation).
• Familiarity with systems administration (Linux), Unified Communications, and directories.

Curriculum:

• Installation/ Update Process
• Support (troubleshooting, open tickets)
• System Level Administration

A quiz comprised of 2-4 questions finalizes each module. Each quiz must be passed to advance to the next module.