Kurmi for Skype for Business
Unify user management of Microsoft Active Directory and Skype for Business
Streamline day-to-day operations management on Skype for Business
Our award-winning provisioning and automation platform can be tailored to fit the constantly evolving needs of organizations. Kurmi’s automation removes many of the redundancies in workflows, simplifying the tasks down to a few clicks. With Kurmi, IT teams not only save time and money, but reduce risk of human error, too.
- Automate full-cycle, zero touch provisioning via integrations with Active Directory and ServiceNow or HR systems
- Track DID number assignments in real-time
- Use API Triggers to extend provisioning actions outside of Microsoft
- Manage end-users in bulk
Migrate to Microsoft Teams from a Single Pane of Glass
Migrating from Skype for Business to Microsoft Teams is a daunting task requiring an audit of existing systems and settings. Kurmi automatically discovers current configurations and allows you to create User Profile Templates for Microsoft Teams Phones – streamlining the transition so that your team can complete the migration project quickly and efficiently. Plus, if your organization is planning to roll out Teams in phases, Kurmi is the unifying platform where you can manage your entire Microsoft environment.
Manage Skype OnPrem with the Most up-to-date Browsers
Skype for Business’s native control panel requires outdated and no longer supported applications to run. Both Internet Explorer 11 and Microsoft Silverlight are no longer supported and are susceptible to security vulnerabilities. With Kurmi, IT admins can use the latest version of web browsers including Edge, Chrome, or Firefox.
Optimize your Skype for Business Set Up with Kurmi
Skype User
Managing different policies based on location, department, and function across a large organization can be confusing and time-consuming. With Kurmi’s ability to create and apply User Profile Templates, save a considerable amount of time and provisioning a new user can be completed with just one click.
Forward Settings
While the ability for end users to set up individual forward settings sounds helpful, in practice it can create headaches for the IT Team. In the event of troubleshooting to resolve lost calls or deprovisioning a user, IT teams must use SEFAUtil, a highly technical tool, to uncover what settings the end user has put in place. Kurmi gives the control back to the admin, enabling even the non-technical administrators to update the forward settings of employees who are away or left the company.
Response Groups
The Microsoft Teams Call Queues feature allows companies to assign a reference telephone number for a group or department – which then can ring through to multiple people. Response Groups can be customized in various ways to include a welcome message or to determine how and in what order all participants’ phones ring. Kurmi helps to streamline Response Group management, allowing you to add the user as a Response Group agent when the user is created. Daily management can also be delegated to a local helpdesk, whose permission set can be customized by geography or internal security requirements.
Active Directory Users
If you’re running Skype for Business, then you also have Active Directory – yet another platform to manage. Kurmi provides a single pane of glass to couple your Skype for Business administration to AD user management. Automate your user administration based on AD attributes.
Work the Way You Want to, Not the Way You Have to
Get all the tools you need to streamline and optimize the day-to-day management of users on your enterprise communications systems.
User Profile Templates
Easily define user profile templates by function and/or sites. Provisioning now takes a matter of seconds.
Role-Based Access Control
Advanced RBAC features manage administrators’ profiles and delegate operations with no compromise on security.
Log Tracking and Rollback
Monitor the operations performed by your team and revert any action in one click when necessary.
Bulk Management
Need to make a change to all users of a single site? Kurmi enables you to easily perform bulk changes to your users.
Range Number Management
Access available numbers of your DN pools across multiple locations or clusters in real time. No more Excel spreadsheets!
Scheduling and Grouping
All MACD (Move, Add, Change, Delete) operations can be grouped and scheduled to be performed at a later date.
API
Easily integrate Kurmi with ServiceNow, Workday, and other ITSM applications to automate your business operations workflows.
SDK
Create custom connectors to your internal applications to provision and manage your users.
Discovery Automation
Kurmi automatically discovers the configuration (users, lines, devices, services, settings) for an overview of your infrastructure.
Featured Resources
Blog
Entretien avec Micah Singer – une interview de MetriSight
Read More about Entretien avec Micah Singer – une interview de MetriSight
Blog
Points forts du webinaire : Meilleures pratiques pour la gestion d’un
Blog
Conquérir la complexité – Retour sur le Cisco Live 2023
Read More about Conquérir la complexité – Retour sur le Cisco Live 2023
News
Kurmi Software figure sur la liste des finalistes du prix UC Today pour la
Blog
UC Today interroge Kurmi, Thetalake, Nuwave et Oak Innovation sur la confor
Blog
Managing your UC Solutions with Kurmi Software – An Interview with eChannel
Read More about Managing your UC Solutions with Kurmi Software – An Interview with eChannel News
