Kurmi Provisioning Suite for MSPs
The Leading UC Management and provisioning automation platform designed for the complex needs of Managed Service Providers.
Trusted by Service Providers Worldwide











A Flexible Platform Built to Scale
Multi-Tenant
Deploy a discrete, dedicated instance per client with the ability to host in different countries
Configurable
Kurmi software includes our Service Factory™ which gives you industry leading flexibility and, with “Low Code” tools based on Javascript, you can create your own customized and automated IT Administration for UC applications.
Highly Scalable
Deploy and manage hundreds of global customers and millions of end users.
Open Architecture
An open API & SDK connectors allow integrations with ITSM, HR systems, analytics tools and other architectures and processes
Automate the Full Lifecycle of Your Clients’ UC Environment
Kurmi Provisioning Suite is the only management platform for UC and UCaaS infrastructures that can automate a customer’s entire lifecycle, from data discovery and collection to setup configuration and user management.


Differentiate your Offering in the Marketplace
Tap into the most flexible and robust provisioning automation platform on the market.
Kurmi’s advanced configuration capabilities and design features will allow you to white label our platform and create your own differentiated product offerings. You also get a dedicated management portal for each of your tenants.
Solution Sheet
Find out more about how Kurmi Provisioning Suite for MSPs can help you grow and improve customer satisfaction.
White paper
The True Cost of UC Management
In our recent research study, IT leaders cited savings of up to 80% on the cost of UC lifecycle management by using a UC automation solution.
Read the report for actionable insights.
Transform Your Offering and Operations with Advanced UC Automation Capabilities

Create system templates or access phone number ranges in real time.
Connect Kurmi to your customers’ directories (LDAP) to achieve “zero-touch provisioning,” and set up standardized and repeatable processes.

- Integrate our pre-planned deployment scenarios and engineering rules into the automation of new customer onboarding
- Simplify vendor release management
- Reduce book-to-bill time


The Kurmi self-service “white label” portal lets end-users handle basic operations such as password/PIN resets, call-forwarding management, or self-provisioning activation.






Drive Better Business Outcomes
- Improve time-to-market
- Increase profitability
- Create competitive advantage
- Enhance the customer experience
- Maintain centralized control
- Differentiate your offerings
Automation Features for Seamless Customer Deployments
True Multi-Tenancy
A single interface to manage all your customers.
Orchestrator
State-of-the-art workflow engine to define in-depth scenarios for each use case (e.g. customer onboarding, site deployment, and more).
Data Collection
Collecting data is a breeze. Forget exhausting Excel files and enjoy the freedom of collecting data and deploying from the same simple platform.
Phone Number (DID) Management
Manage your dial plan in real-time and assign DIDs in seconds across multiple locations or clusters. No more Excel spreadsheets!
Directory Sync
Synchronize and automate provisioning from your directories.
Log Tracking and Rollback Operations
Monitor the operations performed by your team and revert any action in one click when necessary.
Bulk Administration
Need to make a change to several users? Easily perform bulk changes in a few clicks.
Scheduling and Grouping
Operations can be grouped and/or scheduled to be performed at a later date.
Open Northbound API
Rely on Kurmi APIs to simplify integration between ITSM solutions and your UC environment.
SDK Connector
Build your own connectors to manage new systems.
Featured Resources

White Paper
UC Service Management and Provisioning Automation: Trends and Outlook
Read More about UC Service Management and Provisioning Automation: Trends and Outlook


Blog
CEO Micah Singer weighs in on how to tame UCC app sprawl – A Reworked
Read More about CEO Micah Singer weighs in on how to tame UCC app sprawl – A Reworked article


Video
Don Le answers the 4 most frequently asked questions about Kurmi
Watch Now about Don Le answers the 4 most frequently asked questions about Kurmi



Blog
In conversation with Micah Singer – a MetriSight interview
Read More about In conversation with Micah Singer – a MetriSight interview

Blog
Webinar Highlights: Best Practices for Managing a Multi-Vendor UC Environme
Read More about Webinar Highlights: Best Practices for Managing a Multi-Vendor UC Environment

Blog
Conquering Complexity – A Look Back at Cisco Live 2023
Read More about Conquering Complexity – A Look Back at Cisco Live 2023

News
Kurmi Software makes UC Today Award finalist list three years in a row
Read More about Kurmi Software makes UC Today Award finalist list three years in a row

Blog
UC Today Interviews Kurmi, Thetalake, Nuwave and Oak Innovation on Microsof

Blog
Managing your UC Solutions with Kurmi Software – An Interview with eChannel
Read More about Managing your UC Solutions with Kurmi Software – An Interview with eChannel News

Blog
Kurmi’s New Website – Designed to Empower the IT Admin
Read More about Kurmi’s New Website – Designed to Empower the IT Admin

News
New Kurmi Software and Yarnlab Partnership is a Game Changer for Cisco Unif

Blog
A UC Conversation with Micah Singer and Evan Kirstel
Read More about A UC Conversation with Micah Singer and Evan Kirstel


Blog
Kurmi Software Featured as Top UC Service Management Vendor on UC Today
Read More about Kurmi Software Featured as Top UC Service Management Vendor on UC Today

Blog
Managing Hybrid Cisco and Microsoft Environments with Kurmi
Read More about Managing Hybrid Cisco and Microsoft Environments with Kurmi

Webinar
Best Practices for Managing a Multi-Vendor UC Environment
Watch Now about Best Practices for Managing a Multi-Vendor UC Environment
Blog
What’s New in the latest Cisco Unified Communication Manager?
Read More about What’s New in the latest Cisco Unified Communication Manager?

News
Kurmi Updates its Kurmi Provisioning Suite to Support the Latest Cloud Tech

Webinar
Manage your Upgrade to Webex Calling or Microsoft Teams Phone the Smart Way

News
Kurmi Software Announces Microsoft Co-Sell Ready Status with KaaS Provision

News
Kurmi Software Releases Kurmi Provisioning Suite Version 7.8 for Avaya, Cis

Blog
Solving IT Administration Complexity for Financial Services
Read More about Solving IT Administration Complexity for Financial Services

White Paper
UC Management and the Digital Workplace

News
Kurmi Software Names Micah Singer as New Chief Executive Officer
Read More about Kurmi Software Names Micah Singer as New Chief Executive Officer

Blog
Telecom Reseller: Kurmi Software an IDC Innovator
Read More about Telecom Reseller: Kurmi Software an IDC Innovator

Blog
Kurmi Software Profiled as IDC Innovator for Unified Communications &

White Paper
The IT Admin Guide for the Digital Workplace
Read More about The IT Admin Guide for the Digital Workplace

Blog
The Hidden Security Risk of the Great Resignation
Read More about The Hidden Security Risk of the Great Resignation

Blog
Kurmi Software Launches New Channel Partner Program
Read More about Kurmi Software Launches New Channel Partner Program

Blog
Managing Unified Communications as Hybrid Work Accelerates
Read More about Managing Unified Communications as Hybrid Work Accelerates

Blog
Kurmi, Akkadian, and Voss – UC Management Roundtable
Read More about Kurmi, Akkadian, and Voss – UC Management Roundtable

Webinar
Workplace Collaboration Trends and the Value of UC Management
Watch Now about Workplace Collaboration Trends and the Value of UC Management

Blog
Why it’s Urgent to Free IT Admins from PowerShell Scripts and How to Do It
Read More about Why it’s Urgent to Free IT Admins from PowerShell Scripts and How to Do It

News
Kurmi Software Appoints Its First Vice President of Marketing as Part of It

Blog
Hybrid Work – Exploring User Management Impacts
Read More about Hybrid Work – Exploring User Management Impacts

News
Kurmi Software Joins Cisco SolutionsPlus Program to Provide Faster Access t

Blog
Making the Migration from CUCM to Webex Calling – What You Need to Know
Read More about Making the Migration from CUCM to Webex Calling – What You Need to Know


News
Kurmi Software Launches New Channel Partner Program
Read More about Kurmi Software Launches New Channel Partner Program

Blog
Future Proofing Your UC Investments for the Hybrid Age with Unified Provisi
Read More about Future Proofing Your UC Investments for the Hybrid Age with Unified Provisioning

Blog
Kurmi Launches Kurmi as a Service (KaaS)

Blog
Kurmi Brings Unified Communications and Contact Center Provisioning Automat

News
Kurmi Software Introduces Kurmi as a Service (KaaS) Bringing UC and CC Prov

Blog
Vendor Partnership: Why it Pays for Resellers to Pair with Those Who Share
Read More about Vendor Partnership: Why it Pays for Resellers to Pair with Those Who Share

Blog
Powering Today’s Unified Communications Environments
Read More about Powering Today’s Unified Communications Environments

Blog
Staying Agile: How to Deploy a Communications Network that Supports Collabo
Read More about Staying Agile: How to Deploy a Communications Network that Supports Collaboration

Blog
What Role Will Teams Play in the Hybrid Workspace?
Read More about What Role Will Teams Play in the Hybrid Workspace?

Blog
Kurmi Featured in Cisco Booth at LEAP 2022

News
Kurmi Software–Pulse Research Survey Reveals Unified Communications and Col

News
Kurmi Software Recognized as Metrigy MetriStar Top Provider, Contact Center


News
Kurmi Software Brings Simplified UCC Management Platform to Avaya ENGAGE 20
Read More about Kurmi Software Brings Simplified UCC Management Platform to Avaya ENGAGE 2021

News
Kurmi Software Named Best Service Management Platform in Highly Anticipated


Webinar
Overcoming UCC Complexity in Higher Education
Watch Now about Overcoming UCC Complexity in Higher Education


Blog
6 Steps to Seamlessly Migrate from Cisco Prime Collaboration Provisioning
Read More about 6 Steps to Seamlessly Migrate from Cisco Prime Collaboration Provisioning

Blog
New Workplace Complexity Calls for Automation
Read More about New Workplace Complexity Calls for Automation

White Paper
The True Cost of Unified Communications and Collaboration
Read More about The True Cost of Unified Communications and Collaboration

Webinar
Tips for Managing Unified Communications in the Future Workplace
Watch Now about Tips for Managing Unified Communications in the Future Workplace

Blog
5 Ways Automated UC Provisioning Tools are Driving Value for the Public Sec
Read More about 5 Ways Automated UC Provisioning Tools are Driving Value for the Public Sector

Blog
Webinar Spotlight: Tips for Managing UC, Contact Center in the Future Workp
Read More about Webinar Spotlight: Tips for Managing UC, Contact Center in the Future Workplace

Webinar
Accelerate Microsoft Teams Telephony with Direct Routing!
Watch Now about Accelerate Microsoft Teams Telephony with Direct Routing!

Case Study
How did a large Global Financial Services organization simplify and automat

Blog
4 Ways Self-Service Transforms Unified Communications Provisioning
Read More about 4 Ways Self-Service Transforms Unified Communications Provisioning

Webinar
Which Application Will Streamline Customer Onboarding for Your UCAAS Soluti
Watch Now about Which Application Will Streamline Customer Onboarding for Your UCAAS Solutions

Blog
Will remote working boost Unified Communications interoperability?
Read More about Will remote working boost Unified Communications interoperability?

News
Kurmi Software has Raised €10 million from Ring Capital and UNEXO
Read More about Kurmi Software has Raised €10 million from Ring Capital and UNEXO

Blog
Kurmi Software – your single pane of glass for managing your UC solutions a

Case Study
How did Acoss Urssaf automate Unified Communications admin to efficiently m

News
Kurmi Software and Speech-Soft Solutions announce Strategic Partnership Enh

Blog
Five Best Practices for Unified Communications Management
Read More about Five Best Practices for Unified Communications Management


Blog
Real-World Benefits of Using a UC Management Solution
Read More about Real-World Benefits of Using a UC Management Solution


Blog
Integrating UC and IT Service Management

Blog
Find out how to simplify the transition to Microsoft Teams
Read More about Find out how to simplify the transition to Microsoft Teams

Blog
Best Practices for UC Migration to UCaaS

Blog
Trends in Unified Communications & Collaboration solutions
Read More about Trends in Unified Communications & Collaboration solutions


Webinar
How to migrate to Microsoft 365 and manage it efficiently
Watch Now about How to migrate to Microsoft 365 and manage it efficiently

Video
Manage numbering range in Microsoft Teams

Blog
Discover and deploy best practices to effectively use Unified Communication

Webinar
Come learn the 10 best practices in UC administration
Watch Now about Come learn the 10 best practices in UC administration

Blog
How can a Unified Communications provisioning solution give financial insti

Webinar
How can Kurmi help with UC administration for financial organizations?
Watch Now about How can Kurmi help with UC administration for financial organizations?

Blog
Make deployment of your Unified Communications & Collaboration solutio


Blog
Kurmi’s latest release transforms Cisco BroadWorks management
Read More about Kurmi’s latest release transforms Cisco BroadWorks management

Webinar
Simplifying and Automating Cisco UC & Collaboration Suite
Watch Now about Simplifying and Automating Cisco UC & Collaboration Suite

Blog
Keeping safe and productive in the time of Covid-19
Read More about Keeping safe and productive in the time of Covid-19

Webinar
Quickly deploy UC & Collaboration Tools to enable business continuity

BlogInfographic
Managing the transition to UCaaS

BlogInfographic
Team collaboration: your next phone system!
Read MoreRead More about Team collaboration: your next phone system!

Webinar
Streamline Avaya Aura provisioning into a single platform
Watch Now about Streamline Avaya Aura provisioning into a single platform

Webinar
Manage DID Numbers Without Using Excel Files
Watch Now about Manage DID Numbers Without Using Excel Files

Case Study
UC Management Creates a Winning Loop at a Large School District
Read More about UC Management Creates a Winning Loop at a Large School District

White Paper
Why UCC Management Tool Selection Matters for Operational Cost Reduction, B




Case Study
UC Management in Action at a Large US Bank



Blog
How Administration, Provisioning Tools Play a Role in Cloud Workplace Colla
Read More about How Administration, Provisioning Tools Play a Role in Cloud Workplace Collaboration

Case Study
UC Management in Action at a Large Apparel Company
Read More about UC Management in Action at a Large Apparel Company

Blog
Five Tips for Successful UC Deployments

Blog
Automated Provisioning Can Make or Break Your Contact Center
Read More about Automated Provisioning Can Make or Break Your Contact Center


Blog
Automate UCC Administration to Support Digital Transformation Initiatives
Read More about Automate UCC Administration to Support Digital Transformation Initiatives


Video
Simplify the management of your Unified Communications
Watch Now about Simplify the management of your Unified Communications

Video
Simplify the management of Microsoft Teams

Video
Migrate Existing CUCDM End Customers to Kurmi
Watch Now about Migrate Existing CUCDM End Customers to Kurmi

News
Kurmi Software: New Office and Customer Support Center Opening in the US
Read More about Kurmi Software: New Office and Customer Support Center Opening in the US

Video
User Self-service Creation on Cisco HCS

Video
Customer Self-service Onboarding on Cisco HCS
Watch Now about Customer Self-service Onboarding on Cisco HCS

Video
ServiceNow integration: zero-touch provisioning
Watch Now about ServiceNow integration: zero-touch provisioning