Kurmi for Skype for Business

Unify user management of Microsoft Active Directory and Skype for Business

Streamline day-to-day operations management on Skype for Business

Our award-winning provisioning and automation platform can be tailored to fit the constantly evolving needs of organizations. Kurmi’s automation removes many of the redundancies in workflows, simplifying the tasks down to a few clicks. With Kurmi, IT teams not only save time and money, but reduce risk of human error, too.

Kurmi helps your organization make the most of Skype for Business, automating the provisioning process – freeing your IT team up to work on more strategic initiatives. Within the Kurmi UC management platform, you can:

Automate full-cycle, zero touch provisioning via integrations with Active Directory and ServiceNow or HR systems
Track DID number assignments in real-time
Use API Triggers to extend provisioning actions outside of Microsoft
Manage end-users in bulk

Say goodbye to the manual and tedious process of assigning phone numbers using Excel sheets and PowerShell commands. Kurmi simplifies dial plan management and makes it easier to keep your phone number ranges up to date. With a visual dashboard, administrators can quickly identify the numbers available at a given site and assign DIDs, saving time on daily operations.

Within Kurmi, you can configure categories of administrators, restricting access to specific tenants and tasks for better security. Delegate your common UC tasks to non-technical teams with full control and peace of mind.

Migrate to Microsoft Teams from a Single Pane of Glass

Migrating from Skype for Business to Microsoft Teams is a daunting task requiring an audit of existing systems and settings. Kurmi automatically discovers current configurations and allows you to create User Profile Templates for Microsoft Teams Phones – streamlining the transition so that your team can complete the migration project quickly and efficiently. Plus, if your organization is planning to roll out Teams in phases, Kurmi is the unifying platform where you can manage your entire Microsoft environment.

Manage Skype OnPrem with the Most up-to-date Browsers

Skype for Business’s native control panel requires outdated and no longer supported applications to run. Both Internet Explorer 11 and Microsoft Silverlight are no longer supported and are susceptible to security vulnerabilities. With Kurmi, IT admins can use the latest version of web browsers including Edge, Chrome, or Firefox.

Optimize your Skype for Business Set Up with Kurmi

Skype User

Managing different policies based on location, department, and function across a large organization can be confusing and time-consuming. With Kurmi’s ability to create and apply User Profile Templates, save a considerable amount of time and provisioning a new user can be completed with just one click.

Forward Settings

While the ability for end users to set up individual forward settings sounds helpful, in practice it can create headaches for the IT Team. In the event of troubleshooting to resolve lost calls or deprovisioning a user, IT teams must use SEFAUtil, a highly technical tool, to uncover what settings the end user has put in place. Kurmi gives the control back to the admin, enabling even the non-technical administrators to update the forward settings of employees who are away or left the company.

Response Groups

The Microsoft Teams Call Queues feature allows companies to assign a reference telephone number for a group or department – which then can ring through to multiple people. Response Groups can be customized in various ways to include a welcome message or to determine how and in what order all participants’ phones ring. Kurmi helps to streamline Response Group management, allowing you to add the user as a Response Group agent when the user is created. Daily management can also be delegated to a local helpdesk, whose permission set can be customized by geography or internal security requirements.

Active Directory Users

If you’re running Skype for Business, then you also have Active Directory – yet another platform to manage. Kurmi provides a single pane of glass to couple your Skype for Business administration to AD user management. Automate your user administration based on AD attributes.